FAQs

If you sign up to Before the Premiere, we will be able to contact you about free preview screenings in your area. By registering with us and creating an online profile, you will be able to keep your contact details up to date, should you change your email address, mobile number or move to a different area. You don’t have to be on our database to attend one of our screenings, you may also find our recruiters at your local cinema and receive an invite that way. However, because our screenings are private events all seats are issued by invitation only.
If we have a screening available in your area, we will contact you via SMS text message. If you are interested in attending, we will then ask you to email us at info@beforethepremiere.co.uk to receive further details and a link to apply for tickets via an online survey.
We only contact you when there is a relevant opportunity in or near your area, or if you have opted in to hear about other research opportunities.
Usually around London, Greater London, Reading, Milton Keynes and Crawley. We have also shown films in Birmingham and Manchester. If you live outside this area there still may be opportunities to participate in other types of research.
You can reset your password by visiting https://beforethepremiere.co.uk/Portal/Default and clicking on Forgot Password and following the instructions on screen and sent via email. You can also reset your password by logging into your profile and clicking on your name on the top right corner of the screen. Select My Profile and scroll down to the bottom of the screen, where you will see the option for you to reset your password.
You can update your address by logging into your profile and clicking on your name on the top right corner of the screen and selecting My Profile. Click on Update Profile and then Personal Information where you can update details such as your email address, mobile number and Postcode.
We’d be sad to see you go, but of course you may unsubscribe at any point, which will ensure we won’t contact you. You can always reregister if you change your mind. If you log in to the portal there is an Unsubscribe option, please follow the instructions.
We don’t just screen films, the team behind BEFORE THE PREMIERE work within a larger research organisation which can present opportunities to participate in other market research. Just check the box when you sign up if you are potentially interested.
We ask that you print your confirmation pass to help speed up the check-in process. However, if you do not have access to a printer, you may show the pass on your phone.
Please arrive by the check-in time stated on your confirmation. Arriving earlier is welcome, but arriving late may result in denied entry.
In most cases, you can make changes to your reservation up to 24 hours before the screening. Send us an email with the gender, age, and occupation of the guest you'd like to switch. If reservation changes aren’t allowed, we will inform you. Please note that requests made within 24 hours of the screening may not receive a response.
Sometimes, filmmakers request specific groups for private screenings to get feedback from a certain audience. Collecting these details allows us to match participants with their preferences. Your personal information is always kept confidential and used solely for research purposes.
Attending a test screening is a privilege, and as part of that experience, we ask that you respect the legal obligations associated with unreleased content. By signing the NDA, you agree to uphold these legal requirements, which are designed to protect the intellectual property of the filmmakers and studios.
To protect the film, we not only ask participants to turn off their phones but also actively monitor the screening for illegal recording. This includes using security personnel and technology to detect and prevent any unauthorized recording, ensuring that all content remains confidential until the film’s official release. By switching off your phone, handing it in when requested, and understanding that the screening is monitored for security, you help protect the film and contribute to a secure and distraction-free environment. Your cooperation is vital and greatly appreciated!
Yes. Even though participants sign up for screenings, it’s common for people to cancel last minute or simply not show up. By oversubscribing, we ensure that the screening room is filled, giving as many people as possible the opportunity to attend. On the rare occurrence that a seat is not available we may offer compensation if you arrived at the check-in time stated on your confirmation.